FAQ'S By USER


Yes, you can schedule an order for a later time on Catch. During the checkout process, you will have the option to choose a delivery time. Select your desired date and time, and we will ensure your food is delivered accordingly.

After placing your order, you can track its status in real-time through the Catch app or website. Go to the "My Orders" section, and you will see updates on the preparation and delivery status of your order. You will also receive notifications at each stage of the process.

Catch accepts a variety of payment methods to ensure convenience for our users: Credit and debit cards (Visa, MasterCard, American Express) Apple Pay STC Pay Simply select your preferred payment method at checkout.

To place an order on Catch, follow these steps: 1.Download the Catch app from the App Store or Google Play Store, or visit our website. 2.Create an account or log in if you already have one. 3.Enter your delivery address. 4.Browse through the available restaurants and select your favorite dishes. 5.Add items to your cart and proceed to checkout. Choose your preferred payment method and confirm the order. You will receive a confirmation message and can track your order in real-time.

If you encounter any issues with your order, please contact our customer support team immediately. You can reach us via: The live chat feature in the Catch app or website. Email at customercare@catch-sa.com Provide your order details, and our team will assist you in resolving the issue as quickly as possible.